It is important for anyone starting a new venture, whether in technology or any other industry, to make sure that they have not only a clear vision of what they want to achieve, but fundamental values that they can turn to when things get rough.
About Nikola NjegovanI am a technical architect and professional services delivery manager with extensive experience in leading the direction, design and implementation of solutions that directly contribute to profits, sustainability and performance. I write about industry trends, technical strategy, and customer success because I think it's important to share our knowledge with each other to benefit the human experience as a whole.
Smaller boutique hotels/groups are learning that by offering unparalleled personal service, they too can grow and build brand affinity to avoid losing market share to conglomerates.
Working with large teams can get messy; having a process to keep things in check and on track is fundamental to achieving your shared goals.
NPH Donors create a better human experience through a digital transformation guided by Bowfin and Salesforce.
Onboarding and certification programs have existed for years in our industry and they have been the foundation of effective teams like ours.